AIRPORT GUEST SERVICES LEAD
Provides support to the Airport Guest Services Supervisor in leading the Airport Guest Services team to provide a high quality customer experience. Essential functions include serving as dispatcher, main point of contact, and daily observations of guests; refer inquiries to proper stakeholders; assist with scheduling, training, payroll, reports and other documents using MS Office; ability to make independent judgment decisions to minimize customer impacts; and possess leadership skills. Requires: Valid Iowa Driver's License, Graduation from High School or GED; and some experience in the performance of administrative and customer service duties; or any equivalent combination of experience and training. Work schedule varies; typical schedule is nights, weekends and includes holidays and inclement weather. Full time position with benefits and opportunity to earn tips. Starting salary $11.49/hr.
Apply Online at flyCID.com/careers
By Friday, April 20, 2018 @ 4 PM CDT
Pre-employment drug screen required. Assistance provided to disabled individuals upon request. The Cedar Rapids Airport Commission is an Equal Opportunity Employer
Ad ID: 110550
Post Date: April 8, 2018
Expire Date: April 27, 2018
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