Inside Sales/Customer Service Specialist


Inside Sales/ Customer

Service Specialist

Job Summary

Full-time position. Provides quality customer care and timely service to our customers.

Job Responsibility

• Assist walk-in and call-in customers with placing liner ads, subscription payments, general questions and/or direct them to the appropriate

staff member.

• Make outbound phone calls to grow current business

account list

• Answer phones and assist callers when able or redirect to appropriate staff member.

• Assist the Circulation Manager with subscriptions and distribution questions and issues

• Process and distribute mail to the appropriate people / departments

• Maintain confidentiality of information.

• Perform additional duties as assigned/needed.

Job Skills

Ability to type 40-50 WPM accurately. Computer proficiency in Microsoft Office Word, Excel, Outlook, Power Point. Strong English language skills (grammar, spelling, punctuation.) Strong organizational, initiative and time management skills, conscientious and attentive to detail. Project pleasant voice, positive manner and professional attitude.

Strong customer orientation. Ability to work within specified timetables and deadlines and to

multi-task and prioritize.

Minimum Requirements

High school graduate or equivalent and minimum of two years clerical office and/or advertising sales experience.

EOE. Pre-employment drug screen required.

Please apply at:

  • TYPE:

    Full Time

    Cedar Rapids

Ad ID: 128187

Post Date: August 2, 2018

Expire Date: August 21, 2018

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